Hello and welcome to the Write To Me store! We have detailed our shipping information below ...
Please note, all orders are shipped from our warehouse in Melbourne, Australia.
USA
Standard Post - Order by 5 December
Express Post - Order by 12 December
DHL - Order by 13 December
Canada
Standard Post - Order by 8 December
All other countries
If you are shipping to an address outside of USA or Canada - please visit our global store at www.writetome.com.au in order to check out.
Please note - this information has been provided as a guide by Australia Post & DHL (DHL - USA only) allowing additional days for our warehouse to despatch orders. It is subject to change.
https://auspost.com.au/sending/christmas-sending-dates
Standard Shipping $6.95
Please allow approx. 5-10 business days for delivery from despatch.
Usual despatch time is 1-3 business days after an order is received, however can extend to 1-5 business days during sale / promotion / busy periods (November, December & January included).
Express Shipping $9.95
Please allow approx. 3-7 business days for delivery from despatch.
Usual despatch time is 1-2 business days after an order is received, however can extend to 1-3 business days during sale / promotion / busy periods (November, December & January included).
Standard and Express parcels are shipped through the postal network.
DHL Express Shipping $30
Please allow approx. 2-6 business days for delivery from despatch.
Usual despatch time is 1-2 business days after an order is received, however can extend to 1-3 business days during sale / promotion / busy periods (November, December & January included).
All parcels are shipped from Australia. A tracking number for all shipping options will be emailed through once an order is processed so you can track your parcel once it has been scanned into the shipping system.
DUE TO CANADA POST STRIKE, WE ARE ONLY OFFERING DHL SHIPPING $30. Allow approx. 4-8 business days from despatch. Tax/Handling/Clearance NOT INCLUDED & collected prior to delivery.
Shipping $9.95
Please allow approx. 3-8 business days for delivery from despatch.
Usual despatch time is 1-3 business days after an order is received, however can extend to 1-5 business days during sale / promotion / busy periods (November, December & January included).
All parcels are shipped through through the postal network (unless otherwise advised) from Australia. A tracking number is emailed through once an order is processed so you can track your parcel once it has been scanned into the shipping system.
Order Details & Delivery Address
Please ensure all personal and delivery details are correct prior to submitting your order. Orders begin the process of being fulfilled as soon as they are received and so we are not able to make changes once completed. This includes name, email, address, products purchased, cancellation, shipping, discount codes etc. We are not liable for orders sent to the wrong address.Preorder
When placing an order for a preorder product, all other products on the same order number will be shipped when the pre-order is shipped. If you require an earlier delivery on non-preorder products a separate order must be placed. We do not offer split delivery.
Transit Times
We work with our shipping partners to provide the most accurate transit times, however once we ship an item, the transit time is completely out of our control. We are happy, however to assist with parcels that are not delivered within a reasonable amount of time (after the estimated arrival date).Combine Postage
Once an order has been placed, we are not able to combine with other orders or refund postage costs.
Customs, Duties & Taxes
All parcels are shipped from the Australia. Any additional customs, duty or tax charges are payable by the customer on or after delivery. These costs are NOT included in the cost of the product or shipping on our website. It is the responsibility of the customer to find out the extra charges through their local customs office prior to purchasing. These extra costs will not be refunded by Write To Me. If you choose to refuse your delivery due to customs charges, a refund will not be processed until the parcel is returned and received by Write To Me.
Website Disclaimer
By using our website and placing an order you are accepting our shipping terms and conditions.
If you have any issues or would like further details please contact us at info@writetome.com.au.